This is the NetOne customers friendly help-line. Just dial 123 from your NetOne cell phone and you are connected to help on any network related concerns.
One Help Promise
- One Help is the NetOne customers trusted and valued help-line, whatever the query, whatever the time.
- One Help is highly responsive, friendly, caring and flexible.
- One Help, always there indeed!
What is the proof?
- 24 hour service, 365 days a year.
- Well trained, highly responsive and empathetic service ambassadors.
- Access to help on any network related concerns.
What is in it for the customer?
- Belonging: a member of the NetOne family.
- Participation in the development/improvement of service quality.
- Convenience and peace of mind.