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SIM Card FAQ

Find answers to common SIM Card questions — from registration and activation to SIM replacement, PUK retrieval, and troubleshooting. Learn how to keep your OneMoney SIM active and secure.

SIM Card FAQ

Where can one purchase a NetOne SIM card?

How much does a NetOne SIM card cost?

How to Change SIM PIN

How to recharge a NetOne SIM card

What are the SIM card replacement requirements?

I lost my SIM card just now, may I have it blocked so that my account will not be used by whoever is in possession of the SIM card so far.

I have done a SIM card replacement but my SIM is not working.

Can I come with the ID card and or Driver’s License of my friend or relative so that I can do a SIM card replacement on their behalf?

I just bought a new SIM/handset but I can’t receive the configuration settings. Kindly assist.